Privacy and Cookie Policy

Effective Date: 1st July 2024

Version: v1.0.0

1. Introduction

Welcome to Viking Rabbit! We value your privacy and are committed to protecting your personal data. This Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile and web applications, collectively referred to as “the Services.” By using our Services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Provided by the User:

• For Login and Registration: We collect your email and/or phone, and password to provide you with secure access to our application.
• For Profile: You may provide additional information such as your name, phone number, email, ompany, department, title, address, social links, website, and any other fields you choose to enter in your profile section.
• For Lead Data Processing: We collect details about your offerings, target audience, and data points you want to process for your leads.
• For Lead Generation: We may collect voice recordings, photos, notes, and forms that you explicitly upload and fill out for your leads.
• For Website Contact Form: When you contact us via our website, we collect your name, email, and the message you enter.

2.2 Device and Network Information:

We collect information about the device and network you use to access our Services, including IP addresses and browser types for security purposes.

2.3 Usage and Performance Data:

We anonymously log interactions with our application in order to improve our functionalities. We collect via cookies randomly generated string, timestamp, and type of action taken, without any personally identifiable information.

2.4 Cookies:

2.4.1 What Are Cookies?

Cookies are small text files stored on your device by your browser when you visit our website. They help us remember your preferences and improve your user experience.

2.4.2 Types of Cookies We Use:

• Strictly Necessary Cookies: Essential for the website to function properly.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.

2.4.3 Managing Your Cookie Preferences:

You can manage your cookie preferences at any time by adjusting your browser settings or using our cookie consent management tool. Please note that disabling some types of cookies may affect your experience on our website.

2.5 Third-Party Data:

If you log into our application using third-party authentication such as, but not limited to, LinkedIn, Microsoft and Google, we collect the provided authentication token and identifier for authentication purposes and may collect your name, email, and profile picture from those platforms if you opt in to do so.

3. How We Use Your Information

We use the information we collect to:

• Provide and Manage Our Services: Ensuring that our Services function as intended.
• Improve Our Services: Using usage data to enhance the functionality and user experience.
• Marketing: Sending promotional emails, which you can opt out of at any time through your profile settings. We never share any of your data with third parties for marketing and advertising purposes.

4. Data Sharing

We respect your privacy and only share your data under specific circumstances necessary to provide our services:

• Third-Party Services: We share data with third-party services such as Google Cloud for hosting and data storage, and OpenAI for the processing of lead data. These third parties are bound by data processing agreements and do not store or use your data for other purposes.
• Payment Processors: We share necessary data with payment processors to handle payment transactions.
• No Marketing Sharing: We do not share your data with third parties for marketing or advertising purposes.

5. User Rights

Under GDPR, you have the following rights regarding your personal data:

• Access and Rectification: You can access and update your information directly through the application interface or by contacting us.
• Erasure: You can delete your information from the application interface or request deletion by contacting us.
• Data Portability: You can request to receive your data in a portable format by contacting us.
• Opt-Out of Marketing: You can opt out of marketing communications via the profile settings or by contacting us.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specific retention periods for different categories of data are as follows:

• Login and Registration Data: Retained as long as your account is active.
• Profile Data: Retained as long as your account is active or until you delete it via the application interface.
• Lead Data Processing: Retained as long as your account is active or until you delete it via the application interface.
• Lead Generation Data: Retained as long as your account is active or until you delete it via the application interface.
• Usage Data: Retained for a period of 36 months for analytics purposes.
• Device and Network Information: Retained for a period of 12 months for security audit purposes.
• Website Contact Form Data: Retained for as long as necessary to address inquiries and support issues.

8. International Data Transfers

If we transfer your data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses.

9. Policy Changes

We may update this Privacy and Cookie Policy from time to time. We will notify you of any changes via email and in-app notifications. If you do not agree with the changes, you have the option to delete your account.

10. Children’s Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If we learn we have collected or received personal data from a child under 16 without verification of parental consent, we will delete that information.

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